United Service Limited ("we," "us," or "our") is the data controller responsible for your personal information. We operate AI-powered intelligent agent services specifically designed for international trade and cross-border commerce professionals.
For questions about this Privacy Policy or our data practices, please contact our Privacy team at support@ai-waimao-gongju.top.
| Purpose | Data Used |
|---|---|
| Providing and operating our AI Services | Account info, service inputs, usage data |
| Account management and authentication | Name, email, password (hashed) |
| Processing payments and billing | Payment info, billing address |
| Sending transactional emails (service updates, reports) | Email address, service data |
| Customer support and troubleshooting | Communications, account info, usage data |
| Service improvement and AI model training | Anonymized usage patterns and aggregated data |
| Security and fraud prevention | IP address, device data, behavior patterns |
| Legal compliance and record keeping | Account info, transaction records |
| Marketing communications (with consent) | Email address, usage preferences |
For users in the European Economic Area (EEA) and the United Kingdom, we process your personal data on the following legal bases:
We do not sell your personal information. We may share your information with:
We engage trusted third-party service providers who process data on our behalf under strict data processing agreements, including:
We may disclose your information if required to do so by law, regulation, court order, or in response to valid requests from public authorities.
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will provide notice if this occurs.
We may share your information with third parties when you have given us explicit consent to do so.
We use Mailgun (operated by Sinch Email, a Sinch group company) to deliver transactional and service-related emails. When we send emails through Mailgun:
You may opt out of non-essential email communications at any time by clicking the unsubscribe link in any marketing email or by contacting us at support@ai-waimao-gongju.top. Transactional emails (e.g., account confirmations, AI report delivery) are required for service operation and cannot be opted out of while your account remains active.
You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Services. For more information about managing cookies, visit allaboutcookies.org.
We retain your personal information for as long as necessary to provide the Services and fulfill the purposes described in this Policy, unless a longer retention period is required by law. Specifically:
Upon account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law.
United Service Limited operates globally and your information may be transferred to and processed in countries other than your country of residence, including countries that may not provide the same level of data protection as your home country.
Where we transfer personal data from the EEA or UK to third countries, we rely on appropriate safeguards including:
You may request a copy of the relevant transfer mechanisms by contacting support@ai-waimao-gongju.top.
Depending on your location, you may have the following rights regarding your personal information:
| Right | Description |
|---|---|
| Access | Request a copy of the personal data we hold about you |
| Rectification | Request correction of inaccurate or incomplete personal data |
| Erasure | Request deletion of your personal data ("right to be forgotten") |
| Restriction | Request that we restrict processing of your personal data |
| Portability | Receive your data in a structured, machine-readable format |
| Objection | Object to processing based on legitimate interests or for direct marketing |
| Withdraw Consent | Withdraw consent for consent-based processing at any time |
| Complaint | Lodge a complaint with your local data protection authority |
To exercise any of these rights, please contact us at support@ai-waimao-gongju.top. We will respond to verified requests within 30 days (or as required by applicable law).
California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, contact us at support@ai-waimao-gongju.top.
Our Services are intended for use by business professionals and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us immediately at support@ai-waimao-gongju.top.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
In the event of a data breach that poses a risk to your rights, we will notify affected users and relevant authorities as required by applicable law, within 72 hours of becoming aware of the breach where required under GDPR.
Our Services may contain links to third-party websites or services. This Privacy Policy applies solely to our Services and does not govern the practices of third-party sites or services. We encourage you to review the privacy policies of any third-party services you access through our platform. We are not responsible for the privacy practices of third parties.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and notify you via email or prominent notice on our website at least 14 days before the changes take effect.
Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree to the changes, you must stop using the Services and may request account deletion.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through any of the following channels:
We are committed to working with you to obtain a fair resolution of any privacy concern. If you feel your concern has not been adequately addressed, you have the right to lodge a complaint with your local data protection supervisory authority.